Pre-Sales support will be offered (where required) on the larger installs – providing one meeting accompanying the sales person on-site included at no additional cost.
‘Bolt-on’ post installation support package may be offered – to draw down following installation period completion.
Precise ‘inclusions / exclusions’ list will be provided as an addendum to the offering.
Database agents are as specified in the Backup costs
Operating System - Windows 2008 std server is included with all application server s
Upgrades (as opposed to new installs) are excluded from these costs – and will be handled separately.